Product Warranties
TPS equipment is backed by a limited warranty to original purchasers. Click on the following links for more detailed warranty information for the Blue M, Gruenberg, and Tenney brands.
Blue M Warranty
Blue M warrants that from the date it ships and, if applicable, installs a product, or finishes performing a service, the product Blue M manufactured shall conform to written specifications that Blue M approved, and the product shall be free from defects in material and workmanship for twenty-four (24) months (with the exceptions of the Ultra Temp and LO/GO series, which have a 12 month warranty). Blue M further warrants that any service it performs shall conform to written specifications that Blue M approved and be free from defects in workmanship for twenty-four (24) months (with the exceptions of the Ultra Temp series, which are covered for 12 months. No service warranty for LO/GO series). If a purchaser purchases a TPS Preventive Maintenance & Calibration plan at the end of the warranty period, these limited warranties shall each be extended by twelve (12) months (with the exceptions of the LO/GO series) , subject to the exclusions below. If, within that time period, the original purchaser notifies Blue M in writing of an alleged non-conformity, and Blue M determines, to its reasonable satisfaction, that a product or service is, in fact, non-conforming, then Blue M shall, at its option and expense, repair or replace the non-conforming product or correct the non-conforming service, either at the original purchaser’s or Blue M’s factory. Click here for additional warranty details.
Gruenberg Warranty
Gruenberg warrants that from the date it ships or, if applicable, finishes installing a product and/or providing start-up and/or training services, the product Gruenberg manufactured shall conform to written specifications that Gruenberg approved, and the product shall be free from defects in material and workmanship for twelve (12) months. Gruenberg further warrants that any service it performs shall conform to written specifications that Gruenberg approved and be free from defects in workmanship for twelve (12) months. If a purchaser purchases a TPS turn-key or supervised installation, these limited warranties shall each be extended by twelve (12) months, subject to the exclusions below. If, within that time period, the original purchaser notifies Gruenberg in writing of an alleged non-conformity, and Gruenberg determines, to its reasonable satisfaction, that a product or service is, in fact, non-conforming, then Gruenberg shall, at its option and expense, repair or replace the non-conforming product or correct the non-conforming service, either at the original purchaser’s or Gruenberg’s factory. Click here for additional warranty details.
Tenney Warranty
Tenney warrants that from the date it delivers and, if applicable, finishes installing a product or performing start-up and/or training services, the product Tenney manufactured shall conform to written specifications that Tenney approved, and the product shall be free from defects in material and workmanship for twelve (12) months. If, within that time period, the original purchaser notifies Tenney in writing of an alleged non-conformity, and Tenney determines, to its reasonable satisfaction, that a product or service is, in fact, non-conforming, then Tenney shall, at its option and expense, repair or replace the non-conforming product or correct the non-conforming service, either at the original purchaser’s or Tenney’s factory. Click here for additional warranty details.